Vitra
The flagship bathroom brand of Turkey’s Eczacıbaşı Group — sanitaryware, furniture, brassware and tiles.

About Vitra
VitrA began in 1942 as a small ceramic workshop in Kartal, Istanbul, making tableware with eight employees. It turned to washbasins and toilets after the war, became the first Turkish manufacturer of ceramic sanitaryware in 1958, and took the name VitrA in 1966 – chosen by a vote of its own staff. Brassware followed in the late eighties and tiles in the nineties, all from the Bozuyuk campus that is still the company’s heart.
Today VitrA describes itself as the only brand offering every component of the bathroom, and for once that is close to literal: ceramics, furniture, brassware, shower systems, frames and concealed cisterns, mirrors, accessories and tiles, across fourteen ranges and more than a thousand items. It is the flagship brand of the Eczacibasi Group, and it has bought its way into European design as well – Engers Keramik in 2006, Villeroy & Boch’s tile division in 2007 and the German furniture maker Burgbad in 2008. The Liquid range is by Tom Dixon.
On guarantees VitrA is strongest where it matters most: twenty-five years on acrylic baths, ten on ceramics and brassware, and ten on concealed cisterns and frames – backed by a promise to supply spare parts for thirty years, which for a cistern buried in a wall is the guarantee that actually counts. Furniture and mirrors are covered for two years; the full table is below. VitrA is on display in Swansea.
Part of: Eczacibasi Group
What Vitra Supplies
Bathrooms
VitrA shower column
Vitra Liquid basin mixer
Vitra Liquid bathroom suite
Vitra Liquid toilet brush holder
VitrA washbasin
VitrA WC and bidet
VitrA Sareta Square furniture
VitrA illuminated mirror
VitrA bathroom mirror
VitrA bath Vitra Warranty
25 years on acrylic baths, 10 years on ceramics, brassware and concealed cisterns, and 30 years of spare part availability
- Acrylic baths — 25 years
- Sanitaryware — 10 years
- Brassware — 10 years If a brassware product develops a manufacturing fault within 10 years, VitrA replace the working parts free of charge
- Wall-hung frames and concealed cisterns — 10 years Spare parts are available for 30 years from the date of sale, and VitrA offer a retrofit conversion for concealed cisterns up to 30 years old
- Shower systems — 5 years
- Accessories — 5 years
- Flush plates — 5 years Excluding infrared panels
- Waste sets and waste covers — 5 years
- Furniture and mirrors — 2 years
- Toilet seats — 2 years
- Bath panels — 2 years
- Infrared and electronic products — 2 years
- Conditions — - If a product fails due to a manufacturing fault, VitrA will offer a free replacement or replacement parts. If the product is no longer available, VitrA will offer an alternative to the same value. Published on page 244 of the VitrA Vitality Collection brochure, April 2026
See Vitra in Our Showroom
Our Vitra range is on display in our Swansea showroom. Visit us with no appointment needed — we'd love to show you around.