Planning to refurbish our existing wet room, we began by speaking with neighbours to gather recommendations. The unanimous advice was to use TW Thomas and their approved installers. Following this, we contacted the showroom and, through Larry Bourasseau, were introduced to Jonathon Ridley, who promptly visited to assess the work, provide a clear quotation, and outline the proposed start date and duration.
Finalising fittings and finishes, a process that can feel overwhelming, was made significantly easier thanks to the excellent range of products on display in the TW Thomas showroom, along with Larry’s extensive knowledge and endless patience.
The refurbishment itself was carried out exactly as planned by Jon and his team. Despite encountering a few unforeseen issues along the way, their professionalism and attention to detail ensured everything was resolved smoothly. We are delighted with the finished result, which has fully met our expectations.
We would have no hesitation in recommending TW Thomas, Jonathon Ridley, and his team for anyone considering similar work.
